We offer a 30-day return policy after receiving the product. To be eligible, you must keep your invoice and the product in its original packaging. Returns in the form of an exchange can be made directly in store or by delivery. If the return is made in person directly in store, we will offer a refund via the online system or an exchange if applicable.
With the delivery mode, the product must have been shipped to us within a maximum of 30 days after its reception. The amount will be refunded to the credit card used for the initial purchase. You must send us an email to firstname.lastname@example.org with your request indicating "return" in the subject field. All shipping costs are the responsibility of the buyer including return shipping costs and the cost of shipping the package. We are not responsible for packages lost or damaged in transit when an item is returned to us.